Privacy Policy for Digital Interactions

Effective Date: 08/01/2025

Welcome to Stafford Smiles (Patricia Reategui DDS PC, doing business as Stafford Smiles). This Privacy Policy explains how we collect, use, share, and protect your personal and health information when you interact with us online—through our website, forms, or lead ads. It does not apply to in-person visits.

1. Information We Collect

• Personal Data: Name, email, phone number, address.
• Health Information: Dental history, treatment details, insurance.
• Consent Records: Opt-ins via online forms or lead ads.

2. How We Collect Information

• Website forms: appointments, inquiries, newsletters.
• Lead ads: Meta (Facebook/Instagram), Google forms with consent.
• Secure digital intake platforms.

3. How We Use Your Information

• Treatment coordination and communication.
• Billing, internal operations, quality improvement.
• Marketing (only with consent).

4. Privacy & Security of Health Information

• HIPAA-compliant safeguards.
• Rights to access, correct, restrict, and receive disclosures.
• Secure data handling and Business Associate Agreements.

5. Consent & Opt-In Practices

• Online forms require checkbox consent linked to this policy.
• Lead ads include clear opt-in language.
• Digital intake consent is securely stored.

6. Opt-Out & Non-Sale Assurance

You may opt out of marketing messages by replying “STOP” to texts or contacting us directly. We do not sell or rent your personal or health information.

7. Cookie Policy

We use cookies to enhance your experience:

• Essential: Secure browsing and form processing.
• Functional: Remember preferences and inputs.
• Analytics: Anonymous site performance data.
• Advertising: Used only with consent.

Third-party tools may use their own cookies. A banner allows you to accept or manage cookies. You may also disable cookies via browser settings.

8. Data Sharing & Third Parties

• Insurance providers, labs, referral partners (under privacy agreements).
• Regulatory or legal bodies when required.

9. Data Security & Retention

• Encrypted transmission, secure servers, access controls.
• Retention follows legal and regulatory guidelines.
• Rights to access, correct, and restrict data.

10. Policy Updates

We may revise this policy. Updates will be posted here with a new effective date.

11. Contact Us